Privacy Policy

Last Updated: 23 October 2023

This Privacy Policy ("Policy") outlines how Meta Alpha Pte. Ltd. ("we," "our," or "us") collects, uses, discloses, and protects personal information when you use our website and consultancy services. This Policy applies to individuals who access our website or engage with our consultancy services in Singapore.

By using our website or engaging with our consultancy services, you consent to the practices described in this Policy. If you do not agree with the terms of this Policy, please do not use our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide

- Contact information, such as your name, email address, phone number, and mailing address.

- Professional information, such as your job title and company name.

- Payment information, if you make a purchase, such as credit card details (collected and processed securely by third-party payment processors).

- Information you provide when contacting us through our website, email, or other communication channels.

1.2 Information We Automatically Collect

- Log data, including your IP address, browser type, operating system, and website usage information.

- Cookies and similar technologies to enhance your experience and collect data for analytics and marketing purposes. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

- To provide our consultancy services and respond to your inquiries.

- To improve and personalize your experience on our website.

- To process transactions and manage your account.

- To send you updates, newsletters, and marketing communications (you can opt out at any time).

- To comply with legal and regulatory requirements.

- To protect our rights and the security of our website and services.

3. Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

- With service providers and partners who assist us in delivering our consultancy services and maintaining our website.

- To comply with legal obligations, including responding to legal requests and preventing fraud or other illegal activities.

- In connection with a merger, acquisition, or sale of all or a portion of our company's assets, your information may be transferred.

4. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the following rights:

- The right to access and request a copy of your personal information.

- The right to correct inaccuracies in your personal information.

- The right to withdraw consent and opt out of marketing communications.

- The right to request the deletion of your personal information (subject to legal obligations).

- The right to object to the processing of your personal information for certain purposes.

To exercise these rights or make inquiries about your personal information, please contact us using the contact details provided below.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is completely secure. We cannot guarantee the security of your information.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will be posted on our website with the "Last Updated" date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: info@metaalpha.sg

Please note that this Privacy Policy applies solely to our website and consultancy services and does not cover any third-party websites or services linked to or from our site. We encourage you to review the privacy policies of those third-party sites before providing any personal information.

Effective Date: 23 October 2023